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NCA Convention FAQ


Please read NCA Convention Policies for information related to the code of conduct, personal data usage, privacy, and more.

 

How do I access the Convention app?

The Convention app is available online here.

The 2026 NCA Convention app serves as your onsite program. Please download the app before arriving onsite and see our helpful tips on using the app's networking features. Sponsored by Sucafina.

USERNAME: The email address associated with your registration
PASSWORD: Your Convention badge ID Number. You can find this in the Know Before You Go email or by scanning the QR code on the front of your badge.

 

How do I access the attendee list?

To protect our attendees from third-party companies, the attendee list is only available to registered attendees. You can access the attendee list here after logging into the account you used to register for the Convention.

 

How do I add tickets to my existing registration?

Certain events such as Day of Service and the IWCA Breakfast are ticketed and require pre-registration. If you didn't add these ticketed events to your initial registration, you can return to the registration form, click "Next", select the item(s) you want to add, and then proceed to the shopping cart to check out.

 

I'm registered for an off-site event. What do I need to know?

If you are registered for one of the following off-site events, please click through for important information related to checking in, what to bring, and what to wear.



 

When does shuttle service to Ybor City run and what are the pickup locations?

Complimentary shuttles will run directly between the Tampa Marriott and Ybor City (15-minute transfer) on Friday, March 13, 7:30 PM-11:00 PM. We recommend making dinner reservations in advance.

Departures from Tampa Marriott (Main Lobby): 7:30 pm, 8:00 pm, 8:30 pm, 9:00 pm, 9:30 pm, 10:00 pm

Departures from Ybor City: 8:00 pm, 8:30 pm, 9:00 pm, 9:30 pm, 10:00 pm, 10:30 pm, 11:00 pm.

Ybor City is a historic district in Tampa known for its nightlife, trendy bars, and restaurants. Coffee has played a central role in the daily life and social fabric of the neighborhood, known as the Cigar Capital of the World.

In addition to shuttles, the City of Tampa provides complimentary Teco Streetcar runs until 1:45 am on Friday night from Ybor City to the Water Street neighborhood, where the hotel is located (with stops in between), and Ubers and taxis are plentiful in both Ybor City and Water Street.

 

 

What is the dress code?

The NCA Convention is a business casual event. Keep in mind that you'll be moving around between meetings and sessions. We recommend comfortable shoes and layers to accommodate conference room climate control.

 

How do I get my badge?

Pick up your badge at the Registration Desk, located in the Java Lounge & Event Hub (Grand Ballroom Salon E, Level 2) during the following hours:
  • Thursday, March 12: 8:00 a.m. to 6:30 p.m.
  • Friday, March 13: 7:30 a.m. to 6:00 p.m.
Day of Service Participants: You do not need to get your badge to check into Day of Service, but you will need your ID. You can pick up your badge when you return from Day of Service.

 

How can I access presentations and photos from the NCA Convention?

A couple of weeks after the Convention, we will email all attendees with a link to the Convention photo gallery and directions to access available presentations.

 

What is the NCA Convention?

The NCA Convention convenes nearly 800 coffee professionals, industry leaders, and decision-makers from across the coffee supply chain for networking and education. The size of our event creates an environment conducive to doing business, having important conversations, and building relationships. Sessions explore high-level topics like consumer trends, industry innovations, economic forecasts, and regulatory issues. Networking receptions are included at no additional cost and feature local food, music, and top-notch entertainment.

 

Who attends the NCA Convention?

86% of prior Convention attendees were presidents/chief executive officers, vice presidents, directors, or managers representing companies from across the coffee supply chain, including roasters, manufacturers, traders, importers, exporters, logistics providers, suppliers, and more. The NCA Convention continues to outshine other industry events by providing the highest level of networking. The individual attendee list is available exclusively to Convention registrants.

 

What does it cost to attend the Convention?

Early Bird rates are significantly discounted at $1,025 for members and $1,600 for non-members. Pricing is available here.

 

When does the Early Bird rate expire?

The Early Bird rate expires on December 11, 2025. Please note that registration rates increase on December 12, and again the week of the event. See registration rates and pricing.

 

Do you offer a one-day pass?

We do not offer a one-day pass to attend a select day of the Convention.

 

What is the cancellation policy?

Cancellations must be received in writing by Thursday, January 22, 2026, to qualify for a refund. A $150 administration fee will be deducted. Replacements are always welcome. Badge sharing is prohibited. Please read our Convention policies.

 

What if I have a food allergy or other medical concerns?

Please note your allergy in your registration. If you missed this initially, you can return to the process and amend your registration. You can also contact us for assistance.

 

Where should I stay?

We encourage you to book at one of our contracted hotels.

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