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The National Coffee Association: We Serve Coffee.

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NCA Staff

As the leading trade association representing coffee in the U.S., the NCA believes our staff should be just as diverse as the people who grow our coffee, roast it, ship it, stock it, and pour it.

We are proud to have a lean, skilled staff of diverse personal and professional backgrounds. As of 2021, over half of our staff are women, three-quarters of whom hold director-level leadership roles; one-third identify as non-white; one-fifth identify as LGBTQ+; and a variety of neurocognitive and physical abilities bring unique insight and perspectives to our work every day. 

We're a small team, so don’t often have job openings, but when we do, we strongly encourage candidates with unique perspectives to apply. The NCA never discriminates on the basis of race, color, sex, age, national origin, religion, veteran status, sexual orientation, gender identity and/or expression, or disability.


Thrisha Andrews, Customer Service Manager

I take my coffee light and sweet


Theresa Bartlett, Director of Member Relations

I take my coffee with a little extra milk


Matthew Cariani, Senior Manager of Education, Research, and Digital Media

I take my coffee freshly ground and black


Mark Corey, PhD., Director of Scientific & Government Affairs

I take my coffee black, sweet, and darker roasted. And at 162.4 degrees °F.


Anastasia Hernandez, Administrative Assistant

 I take my coffee iced, light, and sweet


Najy Kamal, Director of Digital Content and Communications

I take my coffee black, or in the form of a quadruple oat milk latte


Doreen Madigan, Director of Events and Member Services

I take my coffee black


William "Bill" Murray, President & CEO

I take my coffee hot, black and fresh


Donna Pacheco, Director of Administration/Assistant to the President

I don’t always drink coffee, but when I do it must be NCA Convention time