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Diversity, Equity, and Inclusion (DE&I): Resources for Your Coffee Business

Here at NCA, we strive to promote a thriving coffee industry where all feel welcome. We hope the resources provided below prove helpful in your coffee business' efforts to build a more just, equitable industry (and world) for both your employees and your customers.  If you have DE&I resources you’d like to share with us, we encourage you to submit them

General Information on Diversity, Equity & Inclusion

Microsoft eLesson: Unconscious Bias

In this course, you'll deepen your understanding of unconscious biases, how they influence behavior, and how they impact us all. You'll also learn numerous actions you can take to help counter bias in your own work environment.

Strategies for Overcoming Unconscious Bias - from The People Company


2021 Diversity Calendar & Observances - from The People Company


Udemy Course: Gender Equality and Sexual Diversity

From the perspective of human rights and non-discrimination, the course will touch on topics such as the history of the fight for gender equality and sexual minorities’ rights, relevant international norms and institutions, violence and other forms of discrimination, as well as public policies to promote gender equality and sexual diversity.


TED Talk: The difference between being "not-racist" and anti-racist by Ibram X. Kendi

There is no such thing as being "not racist," says author and historian Ibram X. Kendi. In this vital conversation, he defines the transformative concept of antiracism to help us more clearly recognize, take responsibility for and reject prejudices in our public policies, workplaces and personal beliefs. Learn how you can actively use this awareness to uproot injustice and inequality in the world -- and replace it with love.


For Organization Leaders and Managers


Disability:IN's Disability Fundamentals Training for Managers

Disability Fundamentals for Managers is a free, open-source, 30-minute interactive training that helps managers learn about disability awareness, etiquette, disclosures and accommodations, and holding accessible meetings and events. Google adapted this internal course for use by any company around the globe.


Coursera: Diversity and inclusion in the workplace online course

We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.


Association of Governing Bodies' Justice, Diversity, Equity and Inclusion Toolkit

To support your board and institution in addressing these issues, AGB has developed this Justice, Diversity, Equity, and Inclusion (JDE&I) Toolkit. It includes materials you can customize to work with your board to develop a common understanding of JDE&I issues, assess institutional needs, and prioritize and pursue your goals. Take the following steps to get started.



Coffee-Specific Resources

Starbucks' May 2018 Racial Bias Learning Session

On May 29, 2018, Starbucks closed 8,000 Starbucks stores in the United States for four hours — so 175,000 Starbucks partners could come together for a conversation and learning session on racial bias. Starbucks partners shared life experiences, heard from others, and listened to experts on bias and racial anxiety, reflecting on the realities of bias in our society and talking about how all of us can work together to create public spaces where everyone feels like they belong.


Coffee Coalition for Racial Equity

CCRE is a coalition of individuals committed to building a racially diverse and equitable coffee industry, where everyone’s talents can be recognized, developed to their fullest potential, and rewarded. CCRE also believes it is important to understand the role that race has played in coffee’s history. 

Become a Member!