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NCA Privacy Policy

Thank you for visiting our website (ncausa.org) provided to you by the National Coffee Association USA (“NCA”, “organization”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@ncausa.org.

Your privacy is important to us. We developed this privacy policy to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. This privacy policy applies to all personal data we collect while interacting with us which includes, but is not limited to, using our website, registering for an event, purchasing a product, or taking part in one of our committees.

We are a membership-based association dedicated to the coffee industry. Our membership is comprised of organizations from various stages of the coffee lifecycle including growers, roasters, distributors, and retail outlets.

Our mission has always been to promote and further the coffee industry both within the industry and the general public. We conduct various activities for the betterment of the industry including conducting research and studies on matters important to the industry, compile data on beverage consumption, and educate the industry and consumers on pertinent topics.

TABLE OF CONTENTS

  1. WHAT PERSONAL DATA DO WE COLLECT?
  2. HOW DO WE COLLECT PERSONAL DATA?
  3. HOW DO WE USE YOUR PERSONAL DATA?
    1. NCA Members
    2. Non-Members/Prospective Members
    3. Customers
    4. Event Attendees
    5. Trade Media
    6. Annual Convention Delegates, Exhibitors, Sponsors, Spouses/Significant Others
  4. HOW IS YOUR PERSONAL DATA SHARED?
  5. HOW LONG DO WE STORE YOUR PERSONAL DATA?
  6. OUR USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES
  7. SENSITIVE PERSONAL DATA
  8. DO WE COLLECT PERSONAL DATA FROM MINORS?
  9. HOW DO WE KEEP YOUR PERSONAL DATA SAFE?
  10. YOUR RIGHTS
    1. Corrections and Removal
    2. Opt-out
    3. European Union and European Economic Area Individuals
  11. CHANGES TO THIS NOTICE
  12. CONTACT INFORMATION

1. WHAT PERSONAL DATA DO WE COLLECT?

We only collect personal data that is necessary for the purposes set out by our association to promote and further the coffee industry.  We collect and process the following categories of information.

Contact Details. This includes your first name, last name, email address, business phone number, mobile number, fax number, organization name, business title, and business address.

Payment Details. This includes your payment instrument number (e.g. credit card number, and the security code associated with your payment instrument).

Demographic Details. This includes your birth year.

Tracking Details. This included information collected while on our website such as IP address and browsing habits while on our site (ncausa.org). See the section below on our use of cookies and other tracking technologies.

Videos and Photographs. During certain events, photographs are taken of the attendees, in a general atmosphere setting.

Device Details. While visiting our site we collect information about your computer hardware and software. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. See the section below on our use of cookies and other tracking technologies.

2. HOW DO WE COLLECT PERSONAL DATA?

Personal data is collected through a variety of means.  The most common being when an individual creates an online account via our website (ncausa.org) and gives us their information or gives us the information for other people in their organization.

On occasion personal data is provided to us from sources other than the individual themselves, for example, but not limited to, via our Member-Get-A-Member referral program as well as through industry connections or third-party data and list brokers.  Upon receiving this personal data, we contact the data subject within an appropriate amount of time.  For individuals who are in-scope of the EU General Data Protection Regulation this time will not exceed one month.

We also collect personal data when it is provided via the following areas on our website.  This list is not meant to be exhaustive and may be amended at any time.

  • “Contact Us”
  • “Stay Connected”
  • Event Registrations, such as registration for NCA Annual Convention, Webinars, Trainings, Seminars, or other events
  • Account Creation Process

3. HOW DO WE USE YOUR PERSONAL DATA?

We use personal data collected via our website for the business purposes described below.  We process your personal data for these purposes on the bases of our legitimate interest, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligation.  We elaborate on the specific lawful basis of processing for each purpose of processing listed below. The following lists of processes related to these activities are not meant to be exhaustive and may be amended at any time.

NCA Members

A member is an organization which has completed the membership application or renewal process.  Our membership is organizational, for a complete list of member organizations and to determine if your organization is a member please click here.

NCAUSA.org Account. As part of the membership process, organizations joining the NCA must create an online account, which then provides access to member-only benefits and member-only areas of our website.  We have determined that it is in our legitimate interest to process your account information to allow access to this information.

Renewal Communications. We have determined that is in our legitimate interest to process your contact details to inform our members that their renewal period is approaching to retain your membership for the following year.  As a renewing member, we have determined that is in our legitimate interest to process your contact details to send you communications to convey the value of the membership.

New and Reinstated Memberships and Renewals. Membership with the NCA begins or continues when a new membership application or renewal form and payment are processed.  We have determined that it is in our legitimate interest to process the contact details and payment details provided to establish a membership account or to renew an organization’s annual membership.

Monthly Installment Payment Program. If you are eligible to participate in the NCA monthly instalment program and choose to do so, you are agreeing to us processing your contact and payment details under the terms of the contract.

New Member Communications. We have determined that is in our legitimate interest to process your contact details as a new member to send our new member welcome email and welcome package to convey the value of their NCA membership.

Other Member Communications.  As a member of the NCA, you will receive communications via physical and electronic means.  We have determined that it is in our legitimate interest to send you these communications for reasons, including but limited to, promoting our events and benefits, ensuring you are aware of the impact our organization is having on the coffee industry, and to convey opportunities for our members to be more involved with us.

The following list of communications is not meant to be exhaustive and may be amended at any time.

  • NCA Member Alerts
  • The NCA Coffee Reporter Weekly
  • The NCA Mid-Year Update Letter
  • Information based on your interests
  • Member benefits
  • Award Program Information
  • Board of Director, Committee, and volunteer opportunities
  • Promoting:
    • NCA Career Center
    • Publications, toolkits, and market research
    • Trainings, webinars and workshops
    • Annual Convention
    • Sponsorship and exhibitor opportunities
    • Annual member meeting
    • Advertisement opportunities
    • Other organizations’ events
  • Press releases

NCA Member Directory. When your organization becomes of a member of the NCA we process the contact details of the individual designated as the “Primary Contact” for each member organization and make that information available to other members via our Member Directory.  Access to this list is restricted to only other members and is not publicly available.  We have determined that it is in our legitimate interest to compile and offer this directory to provide networking opportunities as a value of NCA membership. 

NCA Members List. We have determined that is in our legitimate interest to publish on our website (ncausa.org) a list of the current NCA member organizations so that members, prospective members, and media can see the organizations that support the NCA and our mission.

NCA B2B Directory.  When an organization joins our association, they may be added to the B2B directory which is made public on our website (ncausa.org) to showcase our members and provide connections in the coffee supply chain.  We have determined that it is in our legitimate interest to provide this information on our member organization to further our mission and demonstrate the value of membership.

NCA U.S. Agent Program.  NCA offers to enter into a contract with our members in good standing to serve as the U.S. agent for those food facilities that are required to register with the U.S. Food and Drug Administration (FDA).  We process your contact details under the execution of this contract.

NCA Career Center - Job Posting and Responses.  When you create a new job posting or respond to a post you are consenting to us processing your information for that purpose as well as sharing your contact details and resume with the potential employer.

Member-Get-A-Member Program.  We have determined that it is in our legitimate interest to process our member’s contact details to promote the Member-Get-A-Member program to grow our membership base.

Award Nominations.  As a member of the NCA you are eligible to either nominate or be nominated for one of the following awards: Lifetime Achievement, Honorary Member and Volunteer of the Year.  By nominating yourself you are consenting to us processing your contact details to complete this process.  If you are nominating another member or non-member it is in our legitimate interest to process the contact details provided to inform the individual that they have been nominated.  We also communicate with our members and non-members the contact details of the award recipients.

The NCA Coffee Gives Back Program – Showcase and NCA Origin Charity of the Year Award.

  • Processing application.  By submitting your applications, you are consenting to us processing this information for purposes related to evaluating your organization’s eligibility to participate in the NCA Coffee Gives Back Program and selecting the NCA Origin Charity of the Year Award Winner and two Finalists.
  • Communications.  Throughout the process we will need to communicate to you regarding the status of your application(s).  We have determined that it is in our legitimate interest to process your contact details for purposes of communicating this status.
  • Determination process.  As part of the process for determining the recipients of the NCA Origin Charity of the Year Award and two Finalists, the information you provide on the Showcase and Award applications will be shared with the award judges.
  • Showcase website, award ceremony and marketing and public relations communications.  We share identifiable information of the Showcase Participants, Award Winner, and two Finalists on our website, at the NCA Annual Convention, and in NCA digital, social, and print communications. By submitting the Showcase/Award application(s), you are consenting to us processing your information for these purposes.

Surveys.  We value the opinion of our members and want to make sure that our current initiatives are meeting expectations.  We have determined that it is in our legitimate interest to process the contact details of our members to conduct surveys, with the assistance of a third-party vendors, to gather feedback, which is crucial in evaluating current and future initiatives, benefits, and setting future strategic goals.  These partners may follow-up with you regarding completing the survey, future promotions, or programs.

In addition to these specific surveys, we also conduct surveys from our partners with our members to get an understanding of what other benefits we can offer them that would be of value.  The following list of these surveys is not meant to be exhaustive and may be amended at any time.

  • Insurance survey.  In partnership with an insurance company we conducted a survey to understand our members current insurance needs to offer them better coverage and rates.  We have determined that it is in our legitimate interest to share our member’s contact information with this company as well as a third-party survey company to send the survey.  When you complete the survey, you are consenting to us processing your responses for purposes related to computing the results.

Blog Emails.  Everyone has the option to sign-up to receive an email when a new blog is posted to our website.  By signing up for this you are consenting to use processing your contact details to send you the information you have requested.

“Contact Us” Form. When using the “Contact Us” form you are consenting to us processing the personal data you provide for that purpose. If you contact us via this form, we have determined it is in our legitimate interest to process your contact information to send you future communications, including but not limited to, NCA membership benefits, resources, trainings programs, workshops, publications, and our annual convention.

NCA Board Members. These are individuals who have been selected to be part of our Board of Directors.

  • Applications. When you provide us, the personal data required for the Board of Directors application form, you are consenting to us processing this information for purposes related to selecting members.
  • Board Meeting Communications.  We have determined that is in our legitimate interest to send pertinent communications to NCA Board of Director members who are the fiduciaries who steer the organization towards a sustainable future by adopting sound, ethical, and legal governance and financial management policies.
  • Surveys.  We value the opinion of our Board of Director members and want to make sure that our current initiatives are meeting expectations.  We have determined that it is in our legitimate interest to process the contact details of our Board of Director members to conduct surveys to gather feedback which is crucial in evaluating current and future initiatives and benefits and setting future strategic goals.
  • Board of Director Members List. We have determined that is in our legitimate interest to publish on our website (ncausa.org) the names of the members of our Board of Directors so that members, prospective members, the public, and media can see the industry leaders who are responsible for the overall direction and strategy of the NCA.

NCA Committee Members. These are individuals who take part in one of our committees, including but not limited to one of our Scientific Leadership Group and the Next Generation Council.

  • Applications.  By providing us with the pertinent information via the submission form or accepting our invitation, you are consenting to us processing that information for purposes related to selecting committee members
  • Committee Communications.  When you become a member of one of our key committees, you are consenting to us processing your personal data for purposes relevant to participating on a committee.  This includes, but is not limited to, sending communications pertain to committee business.

“Stay Connected”. When you provide us with your email and when you click “Sign Up” you are consenting to us processing your email to send you further communications.

Non-Members/Prospective Members

This category of individual is for all organizations or individuals who have not completed the membership registration process.  This could be comprised of other categories of individuals such as training or webinar attendees, annual convention attendees, or customers who interact with us but are not members.  This distinction is made for purposes of processing, including but not limited to, marketing the promotions related to and benefits of membership.  For a complete list of our member organizations please click here.

Communications.  As a prospective member of the NCA we will communicate with you via physical mail, telephone or electronic means.  We have determined that it is in our legitimate interest to send you these communications for reasons, including but limited to, promoting the NCA and benefits of membership.

The following list of communications is not meant to be exhaustive and may be amended at any time.

  • Benefits of joining the NCA.
  • Publications, toolkits, and market research
  • Trainings, webinars and workshops
  • Sponsorship  & exhibition opportunities
  • Annual Convention
  • NCA Career Center
  • Advertisement opportunities
  • Other organizations’ events
  • Press releases

Member-Get-A-Member Program.  This program is designed to promote our organization through our current members.  We have determined that it is in our legitimate interest to process the contact details of the non-member/prospective members we receive through this program to grow our membership base and increase the impact of our organization and other programs.

NCA Career Center - Job Posting and Responses.  When you create a new job posting or respond to a post you are consenting to us processing your information for that purpose as well as sharing your contact details and resume with the potential employer.

Lifetime Achievement Award.  We recognize that it is not only our members who do work for betterment of our society within and outside of the coffee industry.  Because of this, non-member can be nominated for the Lifetime Achievement Award .  By nominating yourself you are consenting to us processing your contact details to complete this process.  If you are nominating another member or non-member it is in our legitimate interest to process the contact details provided to inform the individual that they have been nominated.  We also communicate with our members and non-members the contact details of the award recipient.

The NCA Coffee Gives Back Program – Showcase and NCA Origin Charity of the Year Award.

  • Processing application.  By submitting your applications, you are consenting to us processing this information for purposes related to evaluating your organization’s eligibility to participate in the NCA Coffee Gives Back Program and selecting the NCA Origin Charity of the Year Award Winner and two Finalists.
  • Communications.  Throughout the process we will need to communicate to you regarding the status of your application(s).  We have determined that it is in our legitimate interest to process your contact details for purposes of communicating this status.
  • Determination process.  As part of the process for determining the recipients of the NCA Origin Charity of the Year Award and two Finalists, the information you provide on the Showcase and Award applications will be shared with the award judges.
  • Showcase website, award ceremony and marketing and public relations communications.  We share identifiable information of the Showcase Participants, Award Winner, and two Finalists on our website, at the NCA Annual Convention, and in NCA digital, social, and print communications. By submitting the Showcase/Award application(s), you are consenting to us processing your information for these purposes.

NCA Next Generation Council.  The NCA relies on key committees, comprised of members and non-members, to identify key industry priorities and drive strategic decisions. We strive to include a diverse range of perspective, opinion, and expertise on each of the NCA’s expert committees.  By providing us with the pertinent information via the Next Generation Council submission form, you are consenting to us processing that information for purposes related to joining the committee as well as additional purposes relevant to participating on a committee.

“Contact Us” Form. When you contact us using the “Contact Us” form you are consenting to us processing the personal data you have provided in relation to purpose you are contact us for.  If you contact us via this form and you are a non-member, we have determined it is in our legitimate interest to process your contact information to send you future communications, including but not limited to, promoting NCA membership, resources, trainings programs, workshops, publications, and our annual convention.

Blog Emails.  Everyone has the option to sign-up to receive an email when a new blog is posted to our website.  By signing up for this you are consenting to use processing your contact details to send you the information you have requested.

“Stay Connected”. When you provide us with your email and when you click “Sign Up” you are consenting to us processing your email to send you further communications.

Customers

These are individuals, at member or non-member organizations, who make a purchase from us.

Processing Purchases.  When you make a purchase from the NCA including, but not limited to, market research reports and publications, a posting on our Career Center, or event registration you are consenting to us processing the personal data you provide to fulfill your order.

Communications.  When you make a purchase from us, you are consenting to us processing your personal data to send you communications related to that purchase.

Promote the NCA.  We have determined that it is in our legitimate interest to process the contact details of our non-member customers to promote NCA membership, services and products to grow our membership base and increase the impact of our organization and programs.  This includes, but is not limited to, communicating  the value of membership, future trainings and workshops, publications, our annual convention, and sponsorship and exhibition opportunities.

Event Attendees

These are individuals who register to attend one of our events, including but not limited to, seminars, trainings, workshops, and webinar sessions. For the NCA Privacy Policy regarding our Annual Convention, click here.

Processing Registrations.  When you register for one of our events you are consenting to us processing your personal data to complete the registration.

Communications.  When you register for an NCA event, you are consenting to us processing your personal data to send you communications to provide you with pertinent information relating to that event.

Promote the NCA.  We have determined that it is in our legitimate interest to process the contact details of our event attendees to promote NCA services and products to grow our membership base and increase the impact of our organization and programs.  This includes, but is not limited to, communicating the value of membership, future events, publications, our annual convention, and sponsorship and exhibition opportunities.

Surveys.  We value the opinion of our attendees and want to make sure that our current events are meeting expectations.  We have determined that it is in our legitimate interest to process your contact details to conduct surveys, with the assistance of a third-party vendor, to gather feedback which is crucial in evaluating current and future initiatives, benefits, and setting future strategic goals.

Sharing Event Registrant Lists. We have determined that it is in our legitimate interest to provide registrant lists to events’ sponsors and presenters, so they are aware of who is attending these events.  This conveys the value to these sponsors and presenters to be a part of future events NCA will host.  These partners may follow-up with you regarding their products or services.

Webinar Presentation Requests. When you request a copy of a webinar presentation you are consenting to us processing your personal data to fulfill the request.  These partners may follow-up with you regarding their products or services.

Trade Media

These are organizations in the coffee media industry and individuals employed by these organizations that publish information pertaining to the coffee industry.

Editorial Content and Media Barter Sponsorship Opportunities.  We have determined that it is in our legitimate interest to process personal data of the trade media to discuss editorial content in order to promote NCA’s work and thought leadership, and to communicate barter and sponsorship opportunities in order to foster and maintain good relationships with trade publications and media.

Annual Convention Delegates, Exhibitors, Sponsors, Spouses/Significant Others

Please click here for additional information on our Annual Convention Privacy Notices. 

4. HOW IS YOUR PERSONAL DATA SHARED?

National Coffee Association USA does not sell, rent or lease its customer lists to third parties for financial gain. National Coffee Association USA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In most cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Please see the NCA Annual Convention Privacy Policy for an explanation of  how your personal information is shared with regard to the NCA Annual Convention.

In addition, National Coffee Association USA may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to National Coffee Association USA, and they are required to maintain the confidentiality of your information.

As a member of the NCA, or as a member of our Board of Directors, your contact details are made available in our B2B Directory, Member Directory (members only access), Member List, and our Board of Directors list.

When you register to attend one of our events, we will share with the sponsor and/or presenter the list of registrants.

We share our members contact information with the Savings 4 Member’s organization, so they can communicate with our members to provide information about the discount program.

We share our members contact information with our marketing partner, who uses this information to solicit advertisement for our website and Coffee Report Weekly.

We share the contact information of our members, prospective members, and annual convention attendees with our Board of Directors.  The Board of Directors uses this information to communicate with these individuals.  These communications include but are not limited to, welcoming new members, sharing with prospective members their experience on how involvement with the NCA has benefited their organization, and reaching out to non-active, lapsed and dropped members to encourage their continued support and involvement with the NCA.

When we conduct surveys your contact information is shared with a third-party survey vendor and other program partners.

When you make a purchase with us or perform an action that requires you to provide us with payment details, this information is sent directly to our secure electronic payment authorization vendor with whom we have a contract in place that stipulates they are only allowed to process this information for purposes of authorizing the transaction.

If you self-nominate or are nominated by other individuals to be in consideration for one of our awards, the submission form and materials will be shared with the award judges during the determination process.

During certain events, including but not limited to, our annual convention or training courses, we will take photos or videos of those attending in a general setting.  These photos and videos are used on our website and during future marketing campaigns to promote NCA.

National Coffee Association USA Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on National Coffee Association USA or the site; (b) protect and defend the rights or property of National Coffee Association USA; and (c) act under exigent circumstances to protect the personal safety of users of National Coffee Association USA, or the public.

5. HOW LONG DO WE STORE YOUR PERSONAL DATA?

We will retain your personal data for as long as necessary to fulfil the purposes for which we collected it; including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. OUR USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

National Coffee Association USA keeps track of the Web sites and pages our customers visit within National Coffee Association USA, to determine what National Coffee Association USA services are the most popular. This data is used to deliver customized content and advertising within National Coffee Association USA to customers whose behavior indicates that they are interested in a particular subject area.

We use cookies (small text files placed on your device) and similar technologies to provide our services and help collect data. Cookies allow us, among other things, to store your preferences and settings; provide interest-based advertising; and analyze how our services are performing. We also use web beacons to help deliver cookies and gather usage and performance data about our products and services. Our services may include web beacons and cookies from third-party service providers. You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons. Your browser and other choices may impact your experiences with our services.

We utilize re-targeting tracking cookies to permit certain third-party companies to help us deliver advertisements and special promotions across their advertisement networks to you. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our websites. Unless you have adjusted your browser setting so it will refuse cookies, our system will issue cookies when you direct your browser to our websites.

Through our third-party automated marketing email platform, we utilize cookies to track email open/click activity.  Some of this information can be associated with a known individual, who clicks on the link when provided to them via email, such as email and IP addresses and web browser type.   

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize National Coffee Association USA pages, or register with National Coffee Association USA site or services, a cookie helps National Coffee Association USA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same National Coffee Association USA Web site, the information you previously provided can be retrieved, so you can easily use the National Coffee Association USA features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the National Coffee Association USA services or Web sites you visit.

7. SENSITIVE PERSONAL DATA

National Coffee Association USA does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through National Coffee Association USA public message boards, this information may be collected and used by others. Note: National Coffee Association USA does not read any of your private online communications.

8. DO WE COLLECT PERSONAL DATA FROM MINORS?

National Coffee Association USA does not knowingly solicit data from individuals under the age of 18.  By registering for any of our programs or purchasing any of our products, you represent that you are at least 18 years of age.  If we are made aware that personal data from an individual under the age of 18 has been collected, we will deactivate their account and take reasonable measure to promptly delete all associated personal data from our records.  If you become aware of any personal data, we have collected from an individual under the age of 18 please contact us using our contact information provided below.

9. HOW DO WE KEEP YOUR PERSONAL DATA SAFE?

National Coffee Association USA secures your personal information from unauthorized access, use or disclosure. National Coffee Association USA secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

10. YOUR RIGHTS

The following rights are provided to all individuals, unless otherwise stated, whose personal data we possess and process. 

Corrections and Removal

All National Coffee Association USA members can manage the personal data we possess through their NCAUSA.org account preferences page.  Please click here to sign-in and access your account.

Opt-out

All individuals have the right to opt-out of email marketing.  You can unsubscribe from our marketing email lists at any time by contacting us using the details provided below.

European Union and European Economic Area Individuals

If are in the European Union or European Economic Area, you have the following rights as stipulated by the General Data Protection Regulation (GDPR).

Right to Access.  You have the right to access any of your personal data we hold about you.  This privacy statement clearly lists the various purposes of processing and the associated lawful basis of processing.  You can also access the personal data we hold by logging into your NCAUSA.org account and viewing your account information.

Right to Rectification.  You have the right to the rectification of any inaccurate personal data we hold about you.  You can exercise this right by updating your personal data in your NCAUSA.org account page.

Right to Erasure.  In certain situations, you have the right to request that your personal data be deleted from our systems.  We will respond to this request without undue delay and no longer then one month from receiving the request.  There may be certain situations where our rights and legal obligations require us to retain certain pieces of personal data.  In the event this is the case, we will clearly communicate with you what personal data we were unable to deleted and what the grounds were for us retaining this information.

You can initiate this request by contacting us at info@ncausa.org or by accessing your NCAUSA.org account and checking the box to have your data removed.

Right to Data Portability.  You have the right to request that we provide you with an extract of your data for all processing that is based on consent and carried out by automated means.  You can initiate this request by contacting us at info@ncausa.org.

Right to Withdrawal Consent.  For processing that relies on consent as the lawful basis of processing, you have the right to withdraw this consent at any time.  You can initiate this request by contacting us at info@ncausa.org.

Right to Log a Complaint with a Supervisory Authority.  If you believe we are unlawfully processing your personal data, you have the right to log a complaint with your local Supervisory Authority.  You can find the contact details here.

11. CHANGES TO THIS NOTICE

National Coffee Association USA will occasionally update this privacy notice to reflect company and customer feedback. National Coffee Association USA encourages you to periodically review this Statement to be informed of how National Coffee Association USA is protecting your information.

12. CONTACT INFORMATION

If you have any questions or comments about this policy, you may contact us at:

National Coffee Association USA
45 Broadway, Suite 1140, New York, NY 10006
(212) 766-4007
info@ncausa.org

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