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Office Coffee Service:
Where Do We Go From Here?

NCA Member Only Access
Webinar Recording   Presentation Slides

This webinar will highlight opportunities and trends for office coffee service suppliers in an era of changing work settings. Remote? Hybrid? In office? Each presents its own type of challenge and opportunity for office coffee service. This webinar will discuss changes in habits and expectations, featuring analysis from Packaged Facts’ own proprietary consumer insights surveys.



Jennifer Mapes-Christ, Senior Industry Analyst and Manager of Consumer & Light Commercial Research, The Freedonia Group

Jennifer Mapes-Christ is a Senior Industry Analyst and Manager of Consumer & Light Commercial Research for The Freedonia Group. She has been with Freedonia since 1998, authoring more than 80 studies, including titles relating to both global and US markets, and coordinating the production of many more.

Jennifer is also Senior Analyst and Manager of Food & Beverage Research for Packaged Facts, Freedonia’s sister publishing brand through our parent company MarketResearch.com. These dual roles enable the coordination of research between the consumer packaged food industry and the packaging industry, examining both from angles ranging from consumer preferences to sustainability, functionality, and cost.

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