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Consumer Acceptance of Self-Serve, Automated Coffee Equipment in Foodservice

NCA Member Only Access
Webinar Recording   Presentation Slides

The webinar reviews research findings from Consumer Acceptance Testing of Self-Serve, Automated Coffee Equipment. The research was conducted on equipment for both traditional and specialty coffee. The webinar will discuss consumer feedback based on equipment usage and highlight generational and gender insights.

This webinar will highlight:

  • Consumer Attitudes about Self-Serve, Automated Coffee Equipment
  • Operator Usage and Acceptance of Bean to Cup
  • Benefits of Digital Coffee Equipment in Foodservice



Deetricha Younger, Senior Director of Marketing, Franke Coffee Systems Americas

Deetricha has worked in Marketing and Foodservice for 15 years, helping customers to growing their businesses, utilizing marketing best practices and insights. Prior to her career in business, Deetricha was a Military Intelligence Captain in the Army. She is a life-long, learner with BAs in Psychology and Political Science from the University of Southern California; MBA from Fisher College of Business, The Ohio State University; and JD from Dedman School of Law, Southern Methodist University.

Webinar Sponsor

Learn more at coffee.franke.com